VH - Gran Ventana Beach Resort

San Felipe de Puerto Plata · Playa Dorada, P.O. Box 22
Location on the map
San Felipe de Puerto Plata
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What this hotel offers

Most popular

Top-rated amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning

Luxurious Beachfront GetawayExperience the ultimate beach retreat at VH – Gran Ventana Beach Resort in Puerto Plata. Indulge in the exquisite Octopus ...

Check-in and check-out

Check-in

03:00 PM

Check-out

12:00 PM

Important information

  • Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
  • A deposit may be required at the property.

What guests say

Pros

  • Excellent food (many reviews)
  • Friendly and cordial staff
  • Clean pools and beach
  • Good location and resort layout
  • Comfortable common areas

Cons

  • Limited beverage variety and bar options
  • Room maintenance issues (humidity smell, old furniture, broken fixtures)
  • Buffet service disorganized and repetitive menus
  • Inconsistent housekeeping and chaotic registration
  • Limited evening entertainment / late check-out issues

Reviews

7.6
Very goodBased on 438 verified reviews

Score by category

Staff8.6
Location8.5
Cleanliness7.5
Value for money6.8

Showing recent reviews

P

Peralta

US

Aug 22, 2026

3/10

Loved the convenience of the amenities, and I especially loved the beach. I visited the resort about 20 years ago, and even back then, I did not like the long wait to check in. The resort itself also seemed quite old and in need desperate…

D

Dulce

US

Aug 12, 2026

7/10

"Okay for the price but could be better."

Small, everything was close. The beach was nice. The pool was dirty.

B

Betty

US

Jul 20, 2026

8/10

"We really enjoyed the time we spent there"

Food was excellent, the staff as well. The rules for new customers should be explained clearly when they arrive at the lobby.

S

Sal

US

Jul 6, 2026

5/10

"disappointing."

Food buffet was very good. Bed was comfortable. A/C was good. Rooms are in very bad shape. shower's hook broken - have photos. illumination is poor. furniture is very old and photos are deceiving. pool is dirty - have photos. Registration process was chaotic.

P

Peralta

US

Aug 22, 2026

5/10

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