Donoma Las Terrenas Resort & Villas, Autograph Collection

Las Terrenas · Calle Francisco Alberto Caamano Deno, Playa Las Ballenas
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Las Terrenas
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What this hotel offers

Most popular

Top-rated amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center

Luxurious Accommodation:Indulge in well-appointed rooms with modern amenities including a TV, private bathroom, and cozy beddings. Relax in comfort an...

Check-in and check-out

Check-in

03:00 PM

Check-out

12:00 PM

Important information

  • A deposit may be required at the property.

What guests say

Pros

  • Beautiful, modern facilities and design
  • Clean rooms and spacious bathrooms
  • Good beds and comfortable rooms
  • Excellent location and sea views / pool area
  • Attentive staff in some instances
  • Boutique, new property feel

Cons

  • Reception/service problems: slow, confused, poorly trained
  • Poor or repetitive breakfast; cold coffee; limited restaurant menu
  • Value concerns: extra charges and overpriced F&B
  • Missing in-room basics (coffee, bottled water, napkins) and no beach rinse shower
  • Noise issues (roosters, traffic) and music by pool
  • Room-change/booking handling problems and delayed taxis/checkout logistics

Reviews

0.0
AcceptableBased on 54 verified reviews

Score by category

Cleanliness1.0
Staff1.0
Location1.0
Value for money1.0

Showing recent reviews

S

Sandy

US

Aug 11, 2026

7/10

It takes too long to be served.

A

Annellie

DO

Jul 19, 2026

3/10

"My boyfriend and I were on our anniversary weekend and were looking for a luxurious getaway."

The property was beautiful, felt luxurious, clean and cared for. The reason for our poor rating and what took away from our experience and possibly our chances of coming back, is that the overall experience did not match the vibe of the hotel. The staff,…

B

BALAKINA

CY

May 25, 2026

1/10

"Ruined vacation and personal safety concerns from male manager"

Everything was good we had behavior issues with general manager Behavior of general manager was aggressive, on simple complain , more like miscommunication- he overreacted , we were afraid of our safety and dignity as 3 males were laughing on us- solo mother and daughter,…

E

EDUARDO

DO

Jan 27, 2026

7/10

Location, facilities. Did not worth the money.

M

Martin

GB

Jan 26, 2026

4/10

"The property has only been open two months. Hopefully, with time, the staff will be better trained."

We changed rooms because the two junior suites we had were a long way from the pool area and just faced bushes. So no view at all. They then tried to charge an extra $7,000 for the change (even though the hotel was virtually empty)…

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