DestinationCheck InGuests

Viva Heavens by Wyndham, A Trademark All Inclusive

Name: Viva Heavens by Wyndham, A Trademark All Inclusive
Address: Playa Dorada Complex, Puerto Plata, 570000, Puerto Plata, 570000, DO
Telephone: +1 877-997-1877
Rating: 7.4

Puerto Plata · Playa Dorada Complex, Puerto Plata, 570000

Puerto Plata

Show on map

What this hotel offers

Most popular

Top-rated amenities

Free WiFi

24-hour front desk

Terrace

Garden

Luggage storage

Designated smoking area

Secure booking at the best price

Select your room:

Select your dates to check availability, prices and cancellation conditions.

High demand for your dates

Select your dates

Choose your check-in and check-out dates to check available rooms, rates and cancellation conditions.

Luxurious Spa ExperiencePamper yourself with a visit to the spa offering massages, body treatments, and facials, while the outdoor pool and tennis cou...

Check-in and check-out

Check-in

03:00 PM – anytime

Check-out

12:00 PM

Front desk staff will greet guests on arrival at the property. Guests at this property also have access to the resort facilities of neighboring property Viva Tangerine By Wyndham.

Important information

<ul> <li>Pool access available from 6:00 AM to 7:00 PM.</li><li>Reservations are required for golf tee times. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. </li><li>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>No pets and no service animals are allowed at this property. </li> </ul>
A deposit may be required at the property.

What guests say

Pros

Friendly staff
Good service
Spacious rooms
Nice ambiance
Clean beach area

Cons

Room maintenance issues
Limited restaurant options
Bland food
Long walk to the beach

Reviews

7.4

Very goodBased on 174 verified reviews

Score by category

Staff8.3

Location7.8

Value for money7.2

Cleanliness6.8

Showing recent reviews

Sort

Mariano

Sep 28, 2025

8/10

View to the garden grass, I nice swing for photo sessions. Gift shop inside the hotel. Done nearby

Jeanette

Sep 23, 2025

10/10

This resort was very nice , the rooms are very spacious the A/C is the best . The food was great . Staff members were very friendly. We want to personally thank Maria and Estefani they were always very attentive and made our stay and…

Agueda

Sep 17, 2025

4/10

the food was good, but the restaurants were not available. the place was empty, and they were using one restaurant open. i was charged on a separate credit card, even thou i paid in full because i did not bring the cc.

Tiffany

Sep 4, 2025

6/10

Viva Heavens is a small resort with a long walk to the beach. The buffet for breakfast and lunch and snacks are subpar to say the least however the restaurant food was really good. The resort is middle of the road budget friendly. You get…

Yitzhak J

Aug 30, 2025

6/10

The staff was very friendly. Great entertainers. Food selection and drinks great. We liked that the cleaning staff cleaned daily.Unfortunately the room has deteriorating due to water leaking from hvac system.. the bathroom sheetrock on ceiling was peeling off due to leaking. The hvac filter…