Matum Hotel & Casino

Santiago de los Caballeros · Las Carreras 1
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Santiago de los Caballeros
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What this hotel offers

Most popular

Top-rated amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning

Convenient City-Centre LocationExperience the vibrant heart of Santiago at Matum Hotel & Casino, where convenience meets comfort.Modern AmenitiesI...

Check-in and check-out

Check-in

03:00 PM

Check-out

01:00 PM

Important information

  • Please note that the swimming pool is not accessible because it is under construction.
  • A deposit may be required at the property.

What guests say

Pros

  • Excellent customer service
  • Great location
  • Comfortable rooms

Cons

  • Cleanliness issues
  • Outdated amenities
  • Noise disturbances

Reviews

6.9
GoodBased on 416 verified reviews

Score by category

Location8.3
Staff8.3
Value for money6.2
Cleanliness5.8

Showing recent reviews

S

Sergio

DO

Aug 20, 2026

10/10

"E. General espectacular"

La historia Mucha buya en la manana ( temprano)

M

Marlon

NL

Aug 16, 2026

6/10

Staff was very kind The front look of the hotel was in bad conditions.

C

Carlos

DO

Aug 3, 2026

1/10

"awful"

Nothing went well. When I arrived at the location with my entire family I was told at 10pm that Booking.com oversold the hotel and that they had no rooms available for me and my family. I was left to find out if any other hotel…

R

Rawel

DO

Aug 2, 2026

1/10

Nothing, Because when i came to the property they said that booking overbooked the place. So i left to another place to find another one late at nigth The fact that i travel from a far place and when i came to the hotel the…

M

Michael

US

Jul 20, 2026

8/10

"Pleasant"

Location and close proximity to the monument Casino was not operating.

Other hotels in Santiago de los Caballeros

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