Hotel Riu Palace Macao - Adults Only - All Inclusive

Punta Cana · Playa Arena Gorda, Punta Cana, La Altagracia, 23000
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Punta Cana
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What this hotel offers

Most popular

Top-rated amenities

Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service

Spa and Recreational AmenitiesIndulge in massages, body treatments, and facials at the spa. Enjoy 2 outdoor swimming pools, a nightclub, and a complim...

Check-in and check-out

Check-in

03:00 PM – 11:00 PM

Check-out

12:00 PM

Guests will receive an email 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Important information

  • <ul> <li>Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. </li><li>Guests under 18 years old are not permitted at this adults-only property. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>No pets and no service animals are allowed at this property. </li> </ul>
  • A deposit may be required at the property.

What guests say

Pros

  • Beautiful beach location
  • Fantastic Elite restaurant and bartender

Cons

  • Filthy property
  • Poor service at front desk
  • Maintenance issues in room

Reviews

8.4
FabulousBased on 324 verified reviews

Score by category

Location10.0
Staff9.3
Value for money6.8
Cleanliness5.8

Showing recent reviews

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PittsburghMeatball

Mar 30, 2026

10/10

"Don't pass this one by. Outstanding."

This is a great property. And we have stayed at many others. Staff is very friendly. Food is very good everywhere. Very clean. The entertainment is great. Rooms are well appointed. There is a loud side of property. We were on the quiet side and…

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PaulnSueW

SHEFFIELD, SOUTH YORKSHIRE, ENGLAND

Mar 29, 2026

10/10

"Just a week here after our cruise"

Once again, no problems checking-in and we got a free room upgrade, thanks guy's! Although we were only here for a week on this occasion, we found that the staff are all again very good, however special mentions to the pool bar guyJose, Nolis in…

J

jamiecS9418IW

Mar 27, 2026

8/10

"Nice place- little dull"

RUI Palace Macao Pros and Cons PROS very very clean rooms are nice and updated staff is very friendly buffet has alot to choose from drinks in the Elite bar are good beach is nice Had no issues getting a seat by the pool CONS…

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B9211QWpedrol

Mar 19, 2026

10/10

"My lucky spot in paradise!"

I absolutely loved the decor and the vibe of this casino. It’s very beautiful. I had the luckiest night ever, hitting a Jackpot on a slot machine and having a great run at the sicbo game. If you're staying at the resort, you have to…

I

Ireney03

Mar 18, 2026

10/10

"Beautiful stay"

Where to start 🥲 this vacation was THE BEST. We have been on around 40 all inclusive and this one was outstanding. For some reason we got it VERY cheap, like $1100 each from Ottawa ON. Seems like it’s around $5000 each now. I have…

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