hotel DUCASSI Sol Cariba Punta Cana

Alex at the check in and check out was very nice and profesional. He has execelent customer service skills! The sheets and the linen were a little old and with holes

Message from hotel “Due to strong seasonal demand, all bookings will be confirmed and guaranteed only after direct contact with the hotel staff at this whatsapp number. +18297909798” However nobody answered the calls Message from hotel “Due to strong seasonal demand, all bookings will be… Show more

"This was a blatant fraud and misrepresentation of the property - don't stay here!"

Blatant misrepresentation of the premises. Charged us for a 2 bedroom, gave us a room that was completely misrepresented (no garden, no balcony.) The place was absolutely filthy. They tried to charge us a $15 night cleaning fee when no one cleaned. The shower and… Show more

"Not worth the money. The staff was extremely unfriendly when I tried to show them the differences between what was booke"

The location was probably the only okay thing about the property in terms of proximity to the beach and to restaurants The property does not look like the property on this platform. The furniture, decorations, design and dishwear are not there. It’s a completely different… Show more

"It was ok for the value"

Good location and great staff ! Facilities need some maintenance, there is a stinky odour coming from the street. But I still enjoyed . There is an extra fee for hydro at the end of your staying … I recommend turn off appliances when you… Show more