Hard Rock Hotel & Casino Punta Cana - All Inclusive
What this hotel offers
Most popular
Top-rated amenities
Select your room:
Select your dates to check availability, prices and cancellation conditions.
Select your dates
Choose your check-in and check-out dates to check available rooms, rates and cancellation conditions.
Luxurious Suites and AmenitiesThe Hard Rock Hotel & Casino Punta Cana offers spacious suites with top-notch amenities including Hydro spa tubs, du...
Check-in and check-out
Check-in
03:00 PM
Check-out
12:00 PM
Important information
- Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
- In the event of an early departure, the property will charge you the full amount for your stay.
- A deposit may be required at the property.
What guests say
Pros
- Friendly/helpful staff (Ivet, Alisha, excellent trato)
- Strong entertainment program
- Good location
- Spacious rooms with good climate control (when functioning)
- Attractive property/structure
Cons
- Cleanliness lapses in rooms and beach areas
- Food quality inconsistent; several restaurants poor
- Billing issues and unexpected security hold / unresolved duplicate charges
- Room maintenance problems (mattress, TV, elevators/trolley access)
- Value for money concerns
Reviews
Score by category
Showing recent reviews
Connector65403994292
PUERTO AVENTURAS, YUCATAN PENINSULA
Aug 15, 2026
"Favorites from Hard Rock Punta Cana"
My favorite part of Hard Rock was the gym and spa. Felix at the gym was super helpful always very pleasant. Andujar was amazing from the Spa. Also Wendy from Ciao restaurant was amazing (Helpful, pleasant and attentive. Look forward to more trips here 🙃
ian_lynch500
LONDON, ENGLAND
Aug 15, 2026
"Disappointing holiday"
The staff here are amazing. Really nice, keen to please, delivering excellent service. But they are being let down by the poor running of the hotel. Our toilet was blocked and it took four trips to reception to get them to unblock it, eventually doing…
hamedn668
Aug 14, 2026
"Disappointing 11%"
Very disappointing experience. We were attracted by the advertised free pass and water park access, but once we arrived, we had to deal with several very pushy salespeople trying to sell us their packages. After we said the package was not for us, their attitude…
K4411WCnathaliec
Aug 13, 2026
"Terrible experience"
The worst experience!!!! Room was not ready when I came to check in . Then at about 7pm as I was showering with soap all over me the water shuts off and never comes back! Called multiple times to the front and nothing was done.…
Z6815YGrickt
Aug 11, 2026
"Hard Rock rocks and Tiffany and Noel bring the Happiness"
Love this resort, and the best part is the service. Tiffany and Noel at the Eden pool were fantastic and made sure our drinks were always full. They greeted us with hugs and smiles each day and made the week the absolute best!
Other hotels in Punta Cana
Reserva Real by Harper
Punta Cana
10.0(91)
Luxury condo in cap cana
Punta Cana
10.0(14)
Cana Rock Condos
Punta Cana
10.0(11)
Downtown Punta Cana Vibrant Apartment!
Punta Cana
10.0(10)
Incredibly Beautiful Condo Just Steps to the Beach
Punta Cana
10.0(8)
W Punta Cana, Adult All-Inclusive
Punta Cana
10.0(7)
Cap Cana Luxury 2BR 2BA with Pool, near Juanillo beach and golf
Punta Cana
10.0(7)
Hotel J&M
Punta Cana
10.0(6)
Sin disponibilidad en tus fechas